A well-known retail organization was seeking to build a twelve-person team of desktop technicians to lead a nine-month, new hardware deployment project to over 700 physical locations across the US, as well as act as technical support helpdesk for the onsite technicians installing the hardware. They were seeking a partner who could help simplify the hiring process from fourteen days to less than five business days, as well as manage and maintain those resources and staffing levels. In the past, this client typically tried to source talent using multiple vendors and handled all interviewing and hiring themselves.
Beacon Hill Technologies was selected as the exclusive partner based on our past performance providing most of their onsite information technology (IT) contractors. We handled the entire process (sourcing, recruiting, interviewing, assessments, reference checks, onboarding, training, and orientation) in less than five business days. We worked outside normal business hours to meet the deadline and provided onsite onboarding support.