BH Technologies® Case Study

Critical Hardware Refresh Across 700 Locations

Challenge

A well-known retail organization was seeking to build a twelve-person team of desktop technicians to lead a nine-month, new hardware deployment project to over 700 physical locations across the US, as well as act as technical support helpdesk for the onsite technicians installing the hardware. They were seeking a partner who could help simplify the hiring process from fourteen days to less than five business days, as well as manage and maintain those resources and staffing levels. In the past, this client typically tried to source talent using multiple vendors and handled all interviewing and hiring themselves.

Solution

Beacon Hill Technologies was selected as the exclusive partner based on our past performance providing most of their onsite information technology (IT) contractors. We handled the entire process (sourcing, recruiting, interviewing, assessments, reference checks, onboarding, training, and orientation) in less than five business days. We worked outside normal business hours to meet the deadline and provided onsite onboarding support.

The Results

We reduced the average time-to-hire qualified candidates from over fourteen days to five days. Our management of the project saved the hiring managers from having to review resumes and interview. The project was completed on time and under budget and we were brought on to staff the second phase of this project for an additional six months.

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