BH Technologies® Case Study
Telecommunications Resources
Challenge
Our client, a private, for-profit, online university headquartered in Minneapolis, Minnesota, needed help staffing telecommunications roles.
Solution
Beacon Hill Technologies deployed a team of telecommunications resources who were responsible for day-to-day operations, planning, application development, maintenance, and quality assurance testing for telecommunications and carrier relations resources.
The Results
Overall, our resources have helped our client build out voice and interactive voice response (IVR) solutions, conducted various upgrades on existing telecommunication systems, and implemented a new instant messaging system to help our client’s 35,000 students better interact with faculty and university administration.
