BH Financial® Case Study
Medical Billing Contractors Delivered Variably for Peak Times
Our Client, a pharmaceutical patient support services company located in Charlotte, NC has ongoing needs for specific projects at different times of the year. This includes both “ramping up” and “ramping down.” They look for candidates with strong medical billing and coding backgrounds who have up-to-date experience with their CPT codes and ICD9& ICD10 codes.
Challenge
The firm not only requires quality candidates who have strong medical billing and coding skills, but they also require a large quantity of candidates available at any given time. They need a partner that understands their business and is willing to invest the time in maintaining a large active pipeline.
Solution
Our Revenue Cycle Management team initiated a taskforce dedicated exclusively to the client; recruiting and managing qualified candidates, managing expectations for the ebb and flow of client needs, and ensuring that there were always appropriate consultants available 24/7.
