Our client hires in classes, due to the amount of training involved to get staff up and running, and we typically only have a few days to staff 20 open positions at a time. The frequency of the requests (approximately once a month), the amount of open roles, and the short duration from request to start date, all pose challenges.
We devised and implemented a customized recruitment strategy to attract and retain talent in these customer service roles. We created relationships with colleges and universities in the area. We offered unique referral bonuses related to this specific account. We offered pay raises and bonuses for individuals who achieve longevity in the assignment. We managed career fairs entirely to support our client’s needs.